1 - "CAMPSITE RULE"
Unlike a traditional rental car service, Turo policy states that you must return the car as clean as it was delivered. We like to think of this as the "campsite rule" - leave the campsite as good or better as you found it, so the next camper may enjoy.
This doesn't mean you need to return the car spotless! Most of our guest just taking the time to use a vacuum to tidy up any dust, dirt, or debris left inside. While our main concern is with messes on the inside, (seat confirguration must be returned same way) excessive dirt on the outside will need to be taken care of with a quick gas station or self serve wash. In some cases due to weather or time, we may have to deliver the car to you with some dust on the exterior. In those cases we will provide options to forgo an exterior wash.
2 - NO PET, NO SMOKING OR VAPING
No smoking or pets allowed in the vehicles. (Other guests might be allergic). Absolutely no tobacco, marijuana, liquid, etc smoking or vaping in the vehicle. Violators will be pursued for up to the full extent of Turo's $250 smoking fine. For the enjoyment of everyone, we are forced to utilize professional ozone decontamination when this occurs.
3 - GAS MUST BE REFILLED
Gas refilled back to same level that you pick up. "Campsite rule". If you are in a hurry and do not refilled the gas. We will charge a pro rata amount of gas cost . No hard feeling whatsoever. So gas might not full when you pick up. Just remember the "campsite rule"